Muni

This map shows which San Francisco transit routes have the highest ridership and which adhere most closely to their schedules. Color indicates on-time performance; thickness of the lines indicates ridership.

The 1-California and 30-Stockton, traversing San Francisco’s northern flank, are high-ridership lines (green), with 80 percent or better schedule adherence.

The J-Church, K-Ingleside, T-Third, L-Taraval, and N-Judah Muni Metro lines, and the 14-Mission and 38-Geary bus lines, also have high reliability, with 70 percent or better schedule adherence (yellow).

Transit planner calls the city’s streets and tunnels ‘a nightmare’

San Francisco transit planners say a recipe of small fixes could amount to big changes in the nation’s fifth-largest urban transit system. But without new sources of money, many of these ideas, some of which would change the way the city’s streets are configured, will remain on the drawing board.

The system is chronically slow and crowded in part because its diverse fleet of bus and rail lines operates on a rollercoaster terrain in a fully built-out urban grid. Street fairs and demonstrations, ball games and construction routinely clog major arteries, making schedules seem academic.

The Municipal Transportation Agency launched its Transit Effectiveness Project in 2006, to reconfigure the city’s streets and tunnels — where physical constraints notoriously slow basic public transit to what one Muni planner called “a nightmare.”

Operators face long hours, crowded streets and a sometimes hostile ridership

Proposition G, the initiative that voters overwhelmingly approved to change pay and work rules for Muni operators, focused attention on the system’s drivers, painting them as a reason that San Francisco’s Muni transit system is notoriously slow and unreliable.
And the drivers did little to help their cause on the public relations front — rejecting cuts that other city workers agreed to, boycotting the annual Cable Car Bell Ringing Contest and threatening to strike if the measure passed.
But on the job, drivers work in a high-stress environment, with long hours and, for many drivers, few breaks.

Muni N-Judah streetcar riders may soon get some relief during their packed morning and evening commute home. A six-month pilot project to run an express bus between Ocean Beach and the Financial District will begin on Monday. With 38,000 daily boardings, the Municipal Transportation Agency says the N-Judah is the most used and crowded of all the rail lines. Complaints have been coming in to the transit agency from passengers who are not able to board the N-Judah during peak hours, according to the agency. The six-month pilot project will operate on weekdays during peak morning and evening hours making stops between Ocean Beach and 19th Avenue and Judah Street in the morning before heading to Montgomery and Bush streets.

Muni’s all-door boarding policy that went into effect July 1 appears to be working – although riders on at least one line are complaining about everyone not lining up at the front. A transit agency report found that passengers spent less time waiting at bus stops for riders to board while use of  the back door became more frequent.