The number of ride-hailing accidents is rising as the services boom. But the industry has hidden safety records — with help from its chief regulator. 1. Footnote 42
Around midnight on March 13, 2016, Robert Robinson and his wife, Ruth, used the Uber app to hail a ride to their home at the edge of Nob Hill. Uber driver Baher Tamim saw their request flash onto the screen of his device and swiftly picked them up in his white 2015 Toyota Corolla.